ITSM Consultant (Level 2)

Our Government of Canada client has a won contract opportunity for an Intermediate ITSM Consultant who has experience in the architecture and implementation of Axios Assyst.

Start Date: ASAP

Security Clearance: Reliability


  • Support the Enterprise Service Management group within IMS during its ongoing assessment and implementation of a move from the current state to the target state of Axios Assyst, a key enabling technology. This includes identifying risks, and making recommendations for risk mitigation related to changes being made within the Axios Assyst environment.
  • Evaluate architectures and system problems to support the implementation, integration, and Maintenance of the Axios Assyst system.
  • Evaluate the enterprise’s business/Information and Communications Technology (ICT) Architecture, determine its consistency and integration with the organization’s business/ICT strategies, assess the degree of its alignment with Treasury Board CIO Business Transformation Enablement Program (BTEP) and Federated Architecture Program (FAP) (provided upon Issuance of TA), and recommend changes to the business/ICT architecture to improve its Alignment with these external factors
  • Identify future business/ICT requirements against the current enterprise architecture, perform gaps analyses, develop Requirements for Technology Architectures (RTA), and prepare Migration strategies;
  • Assess the feasibility of migrating from the current state to the target business architecture and Enabling technologies, identify the risks associated with migrating to the target business Architecture and technologies, and make recommendations for risk mitigation;
  • Produce an architectural evolution plan, recommend prioritization of architecture evolution Initiatives, and develop and/or implement an architecture evolution plan.

Role Requirements:

  • Three (3) projects (each with a minimum duration of six months) involving Axios Assyst;
  • Experience on one (1) project that involved the development of an enterprise infrastructure architecture, which includes a data access layer for a Microsoft based legacy application which accesses multiple large-scale relational database management system (RDBMS) technologies; and
  • Valid ITIL certification.